Defense & Aerospace IT Services

Our Approach

Developing and delivering rapidly evolving technologies in an increasingly complex world while adhering to stringent security regulations are some of the many challenges US National and Global Defense industries are faced with.

US Aerospace and Defense organizations must embrace these many challenges while delivering on backlog, acquiring a range of talent from engineering to craftsmen to support the efforts of the Warfighter while ultimately providing a safer world and delivering freedom.

Unlike other industries, US Aerospace and Defense corporations are required to operate within a complex framework of government controls aimed at ensuring national security, export compliance, and regulatory oversight. This involves adherence to various laws, regulations, and standards, such as ITAR, EAR, DFARS and NIST. Ensuring a collaborative approach between US Aerospace and Defense corporations and the federal government is essential to maintain national security while supporting innovation and technological advancement in the sector.

Bell Techlogix understands the mission and is uniquely positioned to support the efforts of the Warfighter.

Bell Techlogix is a US-based company that delivers integrated IT services to help our Aerospace and Defense customers push a transformation agenda within the regulatory requirements that are a part of their DNA. We have a proven track record and deep expertise working with A&D clients, focusing on being easy to do business with and providing a scalable delivery model that can meet the needs of new acquisitions or provide cost-effective solutions for existing IT support.

We take pride in our commitment to supporting aerospace and defense customers with a high level of engagement, understanding the urgency of their mission, and having the experience to get it done.

Regulatory Compliance

How do you innovate while maintaining Regulatory Compliance? Bell Techlogix understands the controls and regulations you must follow, such as ITAR, EAR, DFARS and NIST, to maintain and operate in the A&D space and can assist with the scrutiny placed on the onboarding and offboarding of resources.

Supply Chain Resilience

Our IT Asset Management practice can help you easily track where each asset is at any given moment, as well as eliminate overspend on Hardware and Software.

Talent Shortage & Skills Gap

We have the right talent to help you transform your organization and move at mission speed. In the face of competition for resources with the right skills your industry is facing, we have specialized talent with the skills needed to support new technologies.

Budget Constraints

While the industry is spending more on IT, new spending is allocated to emerging technologies such as additive manufacturing, new materials, and new technology. This puts pressure on the core IT spending. Bell Techlogix can help through our cost-effective solutions that provide the ability to easily integrate and divest as needed to support your company's merger and acquisition activities, as well as provide automation solutions that help drive down spending on support of legacy systems.

Services

Secure Customer Site Operations

Bell Techlogix provides comprehensive Field Services with flexible support options, including dedicated, rotational, and dispatch support, ensuring access to cleared resources for added security. Our innovative Tech Cafes and Vending Machines enhance on-site convenience by providing quick and easy access to essential technology resources and support, ensuring minimal downtime and increased productivity. Additionally, our robust hardware and software asset management solutions help reduce costs and enhance transparency, providing you with clear insights into your asset utilization.

FedRAMP Service Desk

Our dedicated FedRAMP Service Desk ensures the configuration and management of FedRAMP ServiceNow, streamlining and automating processes for onboarding and offboarding resources. Leveraging intent-driven virtual agents and generative AI implementations, Bell Techlogix effectively reduces costs while maintaining exceptional service levels. With our 24x7x365 omnichannel onshore delivery, we guarantee consistent, high-quality service and first-tier resolution that surpasses Aerospace and Defense Industry market standards, for example:

Customer Satisfaction 15% higher compared to market
First Tier Resolution 10% higher compared to market
30% Faster Resolution compared to market

Secure Infrastructure, Network and Device Management

Cloud and Infrastructure Services and Unified Endpoint Management
Seamlessly manage your cloud infrastructure and endpoints with comprehensive solutions that ensure optimal performance and security.
24x7x365 Command Center
Our round-the-clock command center provides continuous monitoring and support, ensuring your operations run smoothly at all times.
Technical and Infrastructure Operations
Expert management of your technical and infrastructure needs, from routine maintenance to complex problem-solving.
Platform Management
Efficiently oversee and maintain your IT platforms, ensuring stability, reliability, and security across your entire environment.
Virtual Desktop - Azure Virtual Desktop/Amazon Workspace
Implement and manage virtual desktop solutions with Azure Virtual Desktop and Amazon Workspace for flexible, secure access to your applications.
Workstation and Mobility Management
Comprehensive management of workstations and mobile devices to keep your workforce productive and secure, no matter where they are.
CMMC and NIST Compliant Operations
Adherence to CMMC and NIST standards ensures your operations meet stringent security and compliance requirements.

US Defense Grade Security

Comprehensive Patch and Vulnerability Management
Proactively identify and address security vulnerabilities to ensure your systems remain secure and up-to-date.
Certified SOC I, II, and III Compliance
Maintain the highest standards of security with our adherence to SOC I, II, and III certifications, ensuring rigorous oversight and protection.
Dedicated Incident Response Team
Our expert team is ready to respond swiftly to any security incidents, minimizing impact and restoring normal operations quickly.
Flexible Agnostic Platform Management
Manage and secure your diverse IT environments seamlessly, regardless of the platform or technology stack.
Onshore Support by US Citizens
Enjoy peace of mind with our dedicated support team based in the US, comprised entirely of US citizens.

Plant Standardization

Deliver customized technology solutions to automate tasks, track production, and modernize applications.

Streamlined Operations

Operate at optimal levels and within budget with the latest cloud solutions, automation tools, and analytics.

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Government Compliance

Proactive, expert strategy to reduce risks and keep your enterprise compliant.

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CUI
Secure, containers
Holistic support & understanding:
- CMMC
- Fedramp
- FAR/DFAR
- NIST
- Critical infrastructure
Data classification
access/control of data

Security

24/7 monitoring, management and support to protect your data and reduce cybersecurity threats.

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SOC (management of incidents) (SIEM/Tiger Team)
intrusion detection monitoring
XDR
Vulnerability management & remediation
Partners will help with everything

What Our Clients Say

“Bell Techlogix is our Preferred Partner.”

— CIO, Naval Defense Contractor

“I cannot speak more highly of the consistent, prompt and accurate service & responses that they have provided us other the years.”

— K-12 School
“They are very responsive and timely in meeting all our requests and providing guidance and best practices. Over the past few years, in servicing a large school district, we have had many opportunities to connect. ”

— K-12 School
“Bell Techlogix is always available to answer questions on the insanely complicated Microsoft licensing that comes down the pike and they are able to explain it in terms everyone can understand.”

— Higher Education Institution
“The Bell Techlogix team has exhibited excellent customer service skills and employs great diplomacy serving as an advocate supporting our district needs.”

— K-12 School
“I cannot speak more highly of the consistent, prompt and accurate service & responses that they have provided us other the years.”

— K-12 School